SMS Terms & Conditions

Happy Home Appliance Repair Services ("Happy Home Appliance Repair," "we," or "us") offers text messaging to help customers manage their appliance repair service.

Messages you may receive

With your permission, we may send texts about scheduling, appointment confirmations and reminders, technician arrival, parts availability, repair progress, and questions or updates about your service. You can reply to communicate with our team. This messaging program covers customer service and repair-related communications; it does not enroll you in promotional or marketing texts.

Your choice to receive texts

We ask for your permission before enrolling you in service-related text messages. Consent is optional and is not a condition of purchasing a repair or receiving service. You may choose to communicate with us by phone or email instead. Visiting our website, reading these terms, or providing a phone number without agreeing to texts does not by itself enroll you in this program.

Please provide a mobile number that you own or are authorized to use, and let us know if that number changes.

Frequency and charges

Message frequency varies based on your repair requests, appointment activity, and conversations with our team. You may receive multiple messages about an ongoing repair. Message and data rates may apply according to your mobile carrier's plan.

Stop receiving messages

Reply STOP to a text message to stop further messages from that sending number. You may receive one final text confirming your request. If you need help stopping messages, contact us using the information below. Opting out of texts does not cancel an existing repair appointment or service request; please contact our team to make those changes.

Get help

Reply HELP for assistance. You can also call 888-966-4770 or email customerservice@happyhomeappliancerepair.com.

Message delivery

Delivery depends on your mobile carrier and network availability. Mobile carriers are not responsible for delayed or undelivered messages.

Privacy

Our Privacy Policy explains how we handle your information, including your mobile number and messaging consent.